Privacy Policy

Effective Date: November 1, 2024 | Last Updated: April 5, 2026

The website espressomando.com (“Website”) is owned and operated by Papel Espresso LLC (“we,” “us,” or “our”), which is the data controller of your personal data. We have adopted this Privacy Policy to explain how we collect, use, disclose, and protect your information when you visit our Website and make purchases. Please read this Privacy Policy carefully. By using our Website, you consent to the practices described herein.

1. Personal Information We Collect

1.1 Information Collected Automatically (“Device Information”)

When you visit our Website, we automatically collect certain information about your device, including:

Web browser type and version
IP address
Time zone setting
Operating system and platform
Cookie data and similar tracking technologies
Pages visited, referral sources, and interaction data

We collect this Device Information using cookies, log files, web beacons, tags, and pixels.

1.2 Information You Provide (“Personal Data”)

When you create an account, place an order, subscribe to communications, or contact us, we may collect:

Full name
Email address
Shipping and billing address
Payment information (processed securely by our payment provider; we do not store full card details)
Order history
Communications with our support team

2. How We Use Your Information

We use the information we collect for the following purposes:

Order fulfillment: To process, fulfill, and ship your orders, including sharing necessary information with our fulfillment partners and shipping carriers.
Customer communication: To send order confirmations, shipping updates, and respond to inquiries.
Account management: To maintain your account and provide personalized services.
Security: To identify potential cases of fraud, abuse, or unauthorized access.
Analytics: To analyze website usage and improve our services, products, and user experience.
Legal compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your personal information with the following categories of third parties, solely for the purposes described above:

Fulfillment partners and logistics providers: To process, package, and ship your orders. This includes sharing your name, shipping address, and order details.
Payment processors: To securely process your payment transactions.
Shipping carriers: To deliver your orders and provide tracking information.
Analytics providers: To help us understand website usage (e.g., Google Analytics).
Legal authorities: When required by law, regulation, legal process, or governmental request.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Your Rights

4.1 For European Residents (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following data protection rights under the General Data Protection Regulation (GDPR):

Right of access: You can request a copy of the personal data we hold about you.
Right to rectification: You can request correction of inaccurate or incomplete data.
Right to erasure: You can request deletion of your personal data under certain circumstances.
Right to restrict processing: You can request that we limit how we use your data.
Right to data portability: You can request your data in a structured, machine-readable format.
Right to object: You can object to our processing of your personal data.
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.
Right to lodge a complaint: You may file a complaint with your local data protection authority.

4.2 For California Residents (CCPA)

If you are a California resident, you have the right to:

Know what personal information we collect and how it is used.
Request deletion of your personal information.
Opt out of the sale of your personal information (we do not sell personal information).
Non-discrimination for exercising your privacy rights.

5. Cookies

Our Website uses cookies and similar technologies to enhance your experience, analyze traffic, and for security purposes. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our Website.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order data is retained for accounting and legal compliance purposes.

7. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

8. Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically. Your continued use of our Website after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: [email protected]
Live Chat: Available on espressomando.com
Business Hours: Monday-Saturday, 9:00 AM – 5:00 PM (GMT-05:00)

Espressomando
Operated by Papel Espresso LLC
30 N Gould St Ste N, Sheridan, WY 82801, USA